Scheduling Strategist, Energy Queen, and Czechmate’s Director of the Daily Flow

If scheduling were a chessboard, Heather would be the Queen — covering every square, leading the charge, and keeping the whole board in motion with style, strategy, and sparkle.

With 16 years of orthodontic experience and enough energy to power a practice (and then some), Heather brings joy, order, and serious results to everything she touches. She’s not just the cheerleader of the team — she’s the engine behind a schedule that works. For the doctor. For the team. For the patient.

Heather helps practices create smart schedule templates that improve flow, reduce chaos, and — here's the kicker — shave an average of 3 doctor days off the schedule each month. Her secret? Collaboration, clarity, and knowing exactly how to align scheduling with your clinical capacity, team strengths, and production goals.

At Czechmate, she trains Scheduling Coordinators to think strategically, not just fill slots. She partners closely with doctors, TCs, and Clinical Coordinators to make sure every day runs smoothly — the right types of appointments, in the right order, with the right people.

Oh — and she does it all while rocking bright colors, bringing the hype, and never forgetting that energy is contagious.Known for her meticulous attention to detail, she seamlessly integrates technology with patient relations, ensuring that practice schedules are both dynamic and dependable. Her workshops often brim with practical insights, allowing orthodontic staff to master the art of smart scheduling. Heather’s friendly and encouraging presence instills confidence, enabling team members to execute their roles proficiently. By focusing on the nuances of patient interaction and time management, Heather plays a crucial role at Czechmate Consulting by paving the way for practices to enhance their productivity and maintain robust patient relations. Her commitment to creating streamlined operations ensures that orthodontists can devote more time to strategic planning and personal wellness.